Paper Jam Errors
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Konica Minolta Paper Jam Errors
If the paper jam has occurred on this machine, the Touch Panel will shows the section where the jam has occurred, check the Touch Panel to see where it is occurring and follow the guidance regarding corrective actions to take.
For Bizhub C360i/C300i/C250i
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Large Capacity Unit
- Paper Jam in Finisher FS-539 or Finisher FS-539 SD
- Paper Jam in Finisher FS-536 or Finisher FS-536 SD
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-506
For Bizhub C650i/C550i/C450i
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Large Capacity Unit
- Paper Jam in Finisher FS-540 or Finisher FS-540 SD
- Paper Jam in Post Inserter PI-507
- Paper Jam in Job Separator JS-602
- Paper Jam in Finisher FS-539 or Finisher FS-539 SD
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-508
For Bizhub C554e/C454e/C364e/C284e/C224e
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Large Capacity Unit (Only for bizhub C554e/C454e)
- Paper Jam in Finisher FS-535 (Only for bizhub C554e)
- Paper Jam in Z Folding Unit ZU-606 (Only for bizhub C554e)
- Paper Jam in Post Inserter PI-505 (Only for bizhub C554e)
- Paper Jam in Job Separator JS-602 (Only for bizhub C554e)
- Paper Jam in Finisher FS-534
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-506
For Bizhub C287/C227
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Finisher FS-534
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-506
For Bizhub C658/C558/C458/C368/C308/C258
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- When paper jams occur in the Large Capacity Unit LU-302 or Large Capacity Unit LU-207
- Paper Jam in Finisher FS-537 or Finisher FS-537 SD
- Paper Jam in Post Inserter PI-507
- Paper Jam in Job Separator JS-602
- Paper Jam in Finisher FS-536/Finisher FS-536 SD/Finisher FS-534/Finisher FS-534 SD
- Paper Jam in Finisher FS-533
- Paper Jam in Job Separator JS-506
For Bizhub C759/C659
Click on the link below to check on how to troubleshoot the machine when paper jam occurred on the following:
- Paper Jam in ADF
- Paper Jam at Right-side Door
- Paper Jam in Paper Tray
- Paper Jam in Finisher FS-536 or Finisher FS-536 SD
- Paper Jam in Finisher FS-537 or Finisher FS-537 SD
- Paper Jam in Post Inserter PI-507
- Paper Jam in Job Separator JS-602
When a Paper Jam Message Persists
There may be a paper jam occurring in sections other than those indicated on the Touch Panel. Check the sections again not shown on the Touch Panel.
Check the following items:
- Check for any pieces of paper left in the back of the section indicated on the Touch Panel. If the paper cannot be easily removed, do not continue; instead contact your service representative.
- Once again, open and close the door at the section with the location number indicated on the Touch Panel. This action may clear the message.
Contact your service representative if the paper jam indication persists even after you have checked.