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How to Setup Scan to Email using direct scan method for Office365

Guide on how to setup scan to email using direct scan method for Office365

Requirements:

1. Need to be accessible Microsoft 365 Admin Center.
2. Port: Port 25 is required and must be unblocked on your network.

STEP 1: Sign in to the Microsoft 365 Admin Center

STEP 2: Go to Settings > Domains, select your domain (for example, contoso.com), and find the MX record. The MX record will have data for Points to address or value that looks similar to contoso-com.mail.protection.outlook.com.

STEP 3: Access the machine Web Connection. Click this link to check on how to access the machine Web Connection.

STEP 4: Login as Administrator on Machine Web Connection and go to [Network Settings] > [Email Settings] > [Email TX (SMTP)].

STEP 5: Turn ON the [Scan to Email] Option, enter the [SMTP Server Address], enter following info.

•  SMTP Server Address: MX record listed on the domain, in this example showing contoso-com.mail.protection.outlook.com as showing above.
•  Use SSL/TLS: OFF
•  Port Number : 25

STEP 6: Turn OFF the [SMTP Authentication] as it not required on the direct scan. Click OK to save the settings.

STEP 5: Go to [System Settings] > [Machine Settings] and enter the admin and machine email address, both email address can be any dummy email address but need to under same company email, after that click OK to save the settings.

STEP 7: Once done log out as administrator, login back as [Public User] and go to [Store Address] to add the recipients email address on the machine address book. Go to [Store Address] > [Address Book] > [New Registration] > select [Email] on the Search from Function and key-in the following details:

• Name: Set a name that will show on the Address Book
• Index: Set the index according to the first letter of the Name
• Main: Tick (in order to show on Favorites tab)
• Email Address: Enter the recipients email address

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